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London Marathon Events head office

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Do you have a question or enquiry about the Virgin Money London Marathon? If so, please first check our FAQs page as your question may have already been answered there. We also regularly list the issues we are currently aware of and are dealing with on this page. If any issues are listed, please read them before completing the ‘Contact us’ form below.


2021 Virgin Money London Marathon Ballot

  • The deadline to pay and secure a ballot place was 16:00 on Friday 12 March. The opportunity to make payment has now passed and the best chance of securing a place for 2021 is via a charity.
  • We can exchange your exclusive bequest training top for a different size, this won’t be a problem. Simply write ‘FREEPOST – London Marathon Events’ on the front of a suitable envelope and enclose your training top, along with a note stating your full name, postal address, gender and size. Pop it in a post box and we’ll send you another top within two weeks of receipt.

Withdrawing from the 2021 Virgin Money London Marathon

  • Further information on the process to withdraw and defer an entry will be available on this page by the end of July.

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