Event Day and Final Instructions
When will the Final Instructions be sent to participants?
Final Instructions will be sent to participants by email in the build-up to Marathon Day, normally three weeks before. A copy of the Final Instructions will also be available on the Virgin Money London Marathon website.
When will my participants receive their Race Packs?
All participants will need to attend the Virgin Money London Marathon Running Show – which runs from Wednesday 29 September to Saturday 2 October 2021 – in order to collect their Race Packs. Participants need to collect them before 17:00 on Saturday 2 October in order to take part in the event. No Race Packs will be issued after this deadline, so please encourage your participants to attend in good time.
Will we be allowed to have a cheer point on Event Day?
We know much these cheer points mean to your participants and supporters, and we hope it will be possible to have them by October 2021. We are working through plans for this with our Operations Team and will be able to confirm in mid-2021.
How will you ensure this event is Covid secure and socially distanced?
Our Operations Team is working hard to ensure and implement best practice so we can bring mass participation events back to the public for 2021. We will be keeping charities and participants informed of further details of the measures we will be taking when they are available.
How can I apply for a guide runner for one of my participants?
If your participants require a support or guide runner, please make sure e your participant is registered on your entry system first. Once entered, either you or the participant will need to contact us with the following information:
- The participant’s full name and entry reference number
- Outline of their medical/health condition
- Reason that support is required
- Are there any other reasonable adjustments that would need to be made for them to safely participate?
- Written documentation from a medical professional to support the request
Please email email@example.com with this information. We will then review your request.